Security & Reliability Safeguards

The data centre access is limited to security-cleared personnel only, controlled by CCTV and monitored access control systems. Security guards are on duty 24 hours a day 7 days a week, 365 days a year.

The SchoolBooking service application including your data sits behind a monitored firewall.

The data centre uses uninterruptible power supplies. In the case of a power cut, the power supply is switched with absolutely no interruption to a diesel generator capable of running our service for 30 days.

Using a centralised storage area network (SAN) and automatic load-balancing server technology, our service is automatically provided the resources needed to operate efficiently and will automatically distribute workloads across physical machines to give best performance

The SchoolBooking service is backed up every two hours, a full backup of all data is stored offsite every evening and customers can also make snapshot backups of their own individual site at any time.

In addition to our sophisticated monitoring systems, the data centre has a team of expert engineers monitoring the data, ensuring that potential issues are prevented before they can even happen.